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Shipping Information
At Marabu Herbals, we are committed to delivering your orders quickly and safely. We provide door-to-door delivery service across India to ensure you receive your products in perfect condition.
Delivery Time
Delivery typically takes 2–5 business days, depending on your location. We provide real-time tracking updates so you always know when to expect your order at your doorstep.
- Standard Delivery: 2-5 business days
- Express Delivery: Available for select locations (contact us for details)
- Processing Time: Orders are processed within 1-2 business days
Shipping Charges
Shipping charges are calculated based on your location and order weight. Free shipping may be available for orders above a certain value. Please check the checkout page for exact shipping costs.
Shipping Areas
We currently deliver to all major cities and towns across India. If you’re unsure whether we deliver to your area, please contact our customer support team before placing your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to monitor your shipment’s progress in real-time.
Delivery Process
- Orders are processed and packed within 1-2 business days
- You will receive a confirmation email once your order is shipped
- Our delivery partner will attempt delivery during business hours
- Please ensure someone is available to receive the package
- If delivery is unsuccessful, we will contact you to reschedule
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you need to change your shipping address, please contact us immediately after placing your order.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately. We will investigate and work with the shipping carrier to resolve the issue. We may require photos of damaged items for our records.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
International Shipping
Currently, we only ship within India. For international shipping inquiries, please contact our customer support team.
Contact Us
For questions about shipping, please contact us:
Email: askmarabu@gmail.com
Phone: +91 9789793718, +91 9042892009
Address: 60, Sheriff Colony Main Road, Tirupur – 641604